Frequently Asked Questions
Contact Us
How does your weight loss plan work?
Our program is a medically developed partial meal replacement weight loss program that targets fat loss while maintaining muscle mass. Typical weight loss is 2+ pounds lost per week, every week.
We offer free one-on-one private weekly coaching once you complete your Initial Consultation. Weekly appointments are 15 minutes long and consist of weight and measurement checks, journal review, as well as motivation and education to help you stay on track and get to your goal. Once you get to your goal weight, we then teach you how to maintain your new weight for free forever!
We offer free one-on-one private weekly coaching once you complete your Initial Consultation. Weekly appointments are 15 minutes long and consist of weight and measurement checks, journal review, as well as motivation and education to help you stay on track and get to your goal. Once you get to your goal weight, we then teach you how to maintain your new weight for free forever!
Will my weight loss be overseen by a doctor?
Our protocol was designed by medical doctors to be safe and effective when overseen by our trained weight loss coaches.
The only time a doctor must oversee a weight loss program directly is if the protocol involves prescription weight loss medications or a very low- calorie diet. We use neither of these.
During your Initial Consultation you will be asked health questions to determine if you are healthy enough for our program. Should we, at any time, feel the need to have a doctor involved, we will ask that you see your primary care physician and we will coordinate your weight loss program with them to ensure your best possible results.
The only time a doctor must oversee a weight loss program directly is if the protocol involves prescription weight loss medications or a very low- calorie diet. We use neither of these.
During your Initial Consultation you will be asked health questions to determine if you are healthy enough for our program. Should we, at any time, feel the need to have a doctor involved, we will ask that you see your primary care physician and we will coordinate your weight loss program with them to ensure your best possible results.
What is the cost?
There is a one-time Initial Consultation fee of $220.00. This includes:
This is by appointment only and takes an hour and a half.
The regular recurring program costs are as follows:
*Monthly supplement cost is approximately $107.00.
*Minimum weekly cost of food is $63.00.*
*Daily cost of protein for dinner, 4 cups of vegetables, and salad greens.
Note: Most people say that their weekly food bill is about the same, when they take into account the money they spend on eating out, as they are redirecting the average food expense to the diet.
- Review of medical history
- Medication review
- Initial weight and measurements
- Before photos
- Explanation of the protocol
This is by appointment only and takes an hour and a half.
The regular recurring program costs are as follows:
*Monthly supplement cost is approximately $107.00.
*Minimum weekly cost of food is $63.00.*
*Daily cost of protein for dinner, 4 cups of vegetables, and salad greens.
Note: Most people say that their weekly food bill is about the same, when they take into account the money they spend on eating out, as they are redirecting the average food expense to the diet.
How do I get started?
Call us and schedule your Initial Consultation appointment today. This appointment is 1.5 hours long. At this appointment we will review your Health Profile which includes your past medical and surgical history, current medications, review your current diet, review our diet program in detail with you, get your initial weight, measurements, and body fat percentage. We will then take your before picture, help you pick out food, and answer any and all of your questions. We are also available by phone or e-mail throughout your entire weight loss journey.
Who picks my goal weight?
You choose the weight you want to be! We can help guide you if you are unsure.
Are you by appointment only?
Yes. You can set up an appointment by calling 518-793-5555.
Is this a ketogenic diet?
Yes. A ketogenic diet is any diet that forces the body into a process called ketosis.
What is ketosis and is it safe?
Ketosis is a normal metabolic process which refers to the state of metabolism the body is in when it uses fat as a primary energy source. In fact, we are all in 'ketosis" each night when we sleep. As we fast during the night, our blood sugars drop and our body begins breaking down fat to use as energy.
Is the diet safe?
Yes, it is medically developed and is consistent with evidence-based guidelines to help obese and overweight people achieve safe, long-term weight loss.
Is the diet healthy?
Our program features one-on-one private weekly coaching and education from a trained weight loss coach to ensure dieters are qualified to follow the program. All dieters will be required to complete a comprehensive Health Profile during their Initial Consultation as well certain medical conditions require prior consent from the client's primary care physician and/or specialist.
Many clients benefit after just one week and claim they feel better, they sleep better, have more energy, reduced acid reflux or GERD, better digestion and decreased bloat feeling, joint and back pain decreases, and the list goes on. Many of our clients go on to have medications such as for Type 2 diabetes, high blood pressure, high cholesterol, etc. reduced or discontinued. Many go off sleep apnea machines.
Although everyone has different medical needs, conditions, and medications, and as with any weight loss plan, we highly recommend you consult with your physician prior to starting any weight loss plan and check in with them regularly throughout your weight loss journey.
Many clients benefit after just one week and claim they feel better, they sleep better, have more energy, reduced acid reflux or GERD, better digestion and decreased bloat feeling, joint and back pain decreases, and the list goes on. Many of our clients go on to have medications such as for Type 2 diabetes, high blood pressure, high cholesterol, etc. reduced or discontinued. Many go off sleep apnea machines.
Although everyone has different medical needs, conditions, and medications, and as with any weight loss plan, we highly recommend you consult with your physician prior to starting any weight loss plan and check in with them regularly throughout your weight loss journey.
What supplements do I take?
You will take Multi-vitamins, Essential Minerals, and Essential Fatty Acids, as well as KLB-5 (anti-oxidant) and Digestive Enzymes. These vitamins are required as part of our program and have been formulated specifically to ensure you receive the minimum daily-recommended amounts of essential nutrients so you are at optimal health. They are titrated specifically for this protocol. Substitutions are not allowed as the quality of over-the-counter vitamins is unknown.
Is this a high, medium, or low calorie diet?
The weight loss portion would be considered a medium to low calorie diet.
How is this different from other protein diets on the market?
Our protocol addresses weight issues at its source reducing carbohydrates and fats while ensuring adequate daily protein intake. The goal is to lose fat, not muscle. Once you reach your goal weight, we provide you with healthier lifestyle education so that you are empowered to sustain your weight loss results. We continue coaching you for free forever!
What about exercise?
Thirty minutes of light exercise is recommended every day but is not required.
If you choose to exercise, you should not be out of breath or sweating profusely. Please consider light forms of exercise. Walking, stretching, biking, yoga, lifting light weights are examples of what is recommended.
If you choose to exercise, you should not be out of breath or sweating profusely. Please consider light forms of exercise. Walking, stretching, biking, yoga, lifting light weights are examples of what is recommended.
What if I am a vegetarian?
Vegetarians can follow our program and can consume eggs, fish, and other vegetarian options during their evening meal for their whole protein. As an alternative, vegetarians can have 2 of our protein products for dinner in place of their whole protein.
What if I am a vegan?
Strict vegans who do not consume any animal proteins and animal by-products, such as dairy products, honey and so on, do not qualify due to dietary restrictions.
What do I eat on the diet?
While you are on the diet, you will eat 4 cups of vegetables, 8oz. lean protein, and 3-6 of our protein products per day.
Can I eat fruit?
Fruit in all forms is not permitted while on the diet. Despite the fact that certain fruits contain healthy vitamins and minerals, most fruits contain enough sugar (carbohydrates) to bring your body out of ketosis and slow down your progress and prohibit weight loss. Once you reach your goal weight, fruit is re-introduced to your diet.
Can I have dairy products?
Dairy in all forms is not permitted due to the carb and fat content which prohibits weight loss. Once you reach your goal weight, dairy is re-introduced to your diet.
Can I have nuts and seeds?
Nuts and seeds are not permitted while on the diet. Nuts and seeds contain a large amount of fats and carbohydrates and calories for their small size. Once you reach your goal weight, they will be re-introduced to your diet.
Are water flavorings permitted?
Yes, make sure your water enhancers are truly zero sugar, zero carbs, and zero calories.
Can I drink diet soda?
Diet sodas are higher in phosphoric acids and aspartame. We recommend selecting sparkling water instead, to which you may add water enhancer flavorings.
How much water should I have per day?
Drink a minimum 64 (2 L) of water every day. Water is especially important during weight loss because water is part of the fat burning process as well a hydrated body is a healthy body. Remember to drink additional water if you have coffee or a caffeinated beverage.
Can I drink alcohol on the diet?
No. Alcohol is not permitted. Consuming alcohol during our program can dramatically inhibit the liver's ability to make glucose (sugar), potentially causing severe hypoglycemia resulting in "passing out". Alcohol is a toxic substance. Your liver immediately focuses on removing it from your body and puts other things on hold - such as creating the glucose your brain and other organs need. Consuming alcohol in any form, even cough & cold medicines, is strictly prohibited as it could be potentially very dangerous.
Even sugar-free wine, low carb beer, or low carb spirits?
No. Alcohol is not permitted. Consuming alcohol during our program can dramatically inhibit the liver's ability to make glucose (sugar), potentially causing severe hypoglycemia resulting in "passing out". Alcohol is a toxic substance. Your liver immediately focuses on removing it from your body and puts other things on hold - such as creating the glucose your brain and other organs need. Consuming alcohol in any form, even cough & cold medicines, is strictly prohibited as it could be potentially very dangerous.
Can I have gum?
The only approved sugar-free gum is Xylitol Gum. Keep in mind that it's only to be used in moderation.
How can I freshen my breath while in ketosis?
You can add fresh mint and/or lemon to your water, or drink peppermint tea to freshen your breath. You can also chew cinnamon sticks and different fresh herbs such as mint, parsley, and basil. The only sugar-free gum specifically approved for this program is Xylitol Gum. Each piece of gum should be counted towards your maximum allowable sweetener count per day.
Can I eat "sugar-free" candy only containing sugar alcohols?
Candy of any type is not permitted while on the diet.
Do I have to eat all 4 cups of vegetables every day?
Yes, the vegetables are very important. If you're struggling to consume 4 cups of vegetables, check with your Coach for some specific ideas on how to make sure you're getting all the veggies you need. Try different preparation styles and explore the possibilities with some tasty soups or purees.
Why is there so much sodium in your soups?
We need sodium (salt) to replenish what's lost in urine, sweat, and through diuretics during the day. Our program is a low-sodium program, therefore sodium is added to our soups and some of our other foods.
What is the Whey Protein source? Is it from cows which are not given Bovine Growth Hormones (BGH) and are the cows grass fed/organic?
The milk used in processing our whey isolates doesn't contain Bovine Growth Hormones (BGH) or antibiotics. The cows are fed as per industry standards.
Do you have gluten free products?
Yes! We have many products that are gluten free. We follow FDA guidelines for our gluten free products.
What if I have food allergies or sensitivities?
We can supply a list of products that do not contain some of the top food allergens such as eggs, fish, milk, peanuts, shellfish, soy, tree nuts, and wheat.
We also strongly encourage you to read all labels prior to purchase.
We also strongly encourage you to read all labels prior to purchase.
Do I have to fill out a food journal?
As simple as it may sound, keeping track of what you eat is critical to your success. Consider this: Studies show that keeping a food journal can double a person's weight loss according to a study from Kaiser Permanente's Center for Health Research. Most of us don't fully realize what we eat during the day. The simple act of writing everything down brings it to your attention.
Do I have to follow the diet exactly?
You can have some flexibility in your meal schedule. The key is to make sure you are eating the required amount of vegetables, whole protein, protein products, mandatory supplements, water, and oil throughout the day, every day for best results. Not eating all of the required items throughout the day can hinder weight-loss results.
What if I cheat?
Deviating or cheating will only inhibit weight-loss.
Is it important to do all of the phases?
Yes, the program is designed to do the phases in sequence. Phase 1 is to be followed until your weight goal is achieved. Phase 2 is to be followed for two weeks, to slowly re-introduce more whole protein to your diet. Phase 3 is to be followed for two weeks, to re-introduce healthy carbohydrates and fats to your diet. Phase 4 is a 12-month stabilization period, with ongoing support to help you maintain your weight loss success. To effectively maintain you weight, you are encouraged to follow all the phases.
Is it normal for weight-loss to plateau?
It is possible to experience a weight loss plateau in any weight loss program. Some possible reasons for plateauing could be constipation, menstruation, deviation (intentional and unintentional), medications, and so on.